Efficient Support Services for Better Healthcare Outcomes
Efficient Support Services for our Healthcare Cloud-Based Solutions
We offer a full range of cloud-based healthcare solutions that are designed to meet the unique needs of healthcare organizations. Our solutions provide comprehensive support to help organizations optimize processes, improve patient outcomes, and reduce costs. We work closely with our clients to ensure that our solutions are customized to their specific needs and that they receive the highest level of service. We believe that by working together, we can create a healthier, more efficient healthcare system.
Services
Support Services for Cloud-Based Healthcare Solutions
Maintenance and Support
We provide unparalleled, efficient support services for better healthcare outcomes based on our Healthcare Digital Platform. Our range of services, including maintenance, cloud modernization, architecture, and advisory, ensure your platform runs smoothly at all times. Our team is dedicated to providing top-notch support so you can focus on what matters—providing your patients the best care possible.
Support Services
At our Healthcare Cloud Digital Platform, we know that the foundation of a successful healthcare system is its technology infrastructure. That's why we offer expert support and maintenance services to keep your cloud platform running seamlessly. Our help desk support, remote support, ticket management, and incident management ensure that your system stays up-to-date, secure, and optimized for maximum performance.
Specialized Support Services
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Incident Management
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Service Ticket Management
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Service Level Support
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Remote Support
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Help Desk
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Functional Healthcare Platform Support
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Technical Healthcare Platform Support
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Change Management Request
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Improvement Projects Request
Maintenance Services
Don’t let technology disruptions interfere with your healthcare business - trust our maintenance services to keep your healthcare cloud digital platform running smoothly. Our monthly platform upgrades ensure that you always have the latest upgrades, so your platform can stay ahead of the game. Whenever you need us, our support team is available to promptly resolve any incidents that may arise on your platform.
Annual Maintenance of Healthcare Digital Platform allow you to access to:
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Monthly Platform Upgrades
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Integration Upgrades
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Application Upgrades
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Knowledge Database
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Training Resources
Architecture & Advisory Services
Our Architecture and Advisory service is the perfect solution for healthcare organizations looking to streamline their digital platform. We understand the unique needs of the healthcare industry, and work closely with our clients to determine the best package solution for their needs. Our expert advisors will guide you through the process of integrating applications and equipment around your hospital, ensuring a seamless experience for your staff and patients.
Determination of project scope and architecture for customer needs or requirements such as:
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BI Customized Dashboard
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Custom Data Lake with heterogeneous sources
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BI Reports On-Demand
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BI extractors On-Demand
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Insurance Integration Requirements with Health Policy Providers
Cloud Modernization Services
Our team of experts will work closely with you to understand your business needs and customize the cloud architecture for your healthcare digital platform accordingly. With our cutting-edge technology and unparalleled support, you can trust us to provide the scalable and efficient cloud services your business requires for public cloud (amazon, google, azure) or private cloud (Cloud4C).
We offer the following Cloud Modernization Services for public cloud (azure, google, amazon) or private cloud (Cloud4C, Oracle) as starting packages:
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Disaster Recovery
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DC Modernization
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Managed Services
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Migration Services
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Managed Storage Solutions
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Security
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Cybersecurity Solutions
Solutions
Locations
At VTS, we are committed to improving healthcare outcomes and operational efficiencies through our cloud-based healthcare solutions. We offer a range of services and solutions available in the Americas and Europe, and our network partners in the Middle East, Africa, Asia, and Australia allow us to extend our reach to healthcare providers worldwide. Our focus on innovation and technology ensures that we can provide the highest level of service and support to our clients.